State Farm® Insurance Agent JB Pitman Jr

"07/03/25 In November 2024 I called the office to cancel my renter's policy. I spoke with a nice lady who put a note in the system to cancel that policy and was told the customer service dept would have to be the ones to cancel it. No big deal. A couple months later I realized the policy was never cancelled. I called the office spoke to Alex who told me he saw it had never been cancelled and that the amount that I had paid would be taken off my monthly premium and reimbursed in that way. My bill was very low for the month of June, so I knew some of the reimbursement had been taken off of the premium, but I wasn't sure if all of it had been reimbursed. I also reenrolled in the Drive Safe program within the past month or so. I called the office today to make sure my bill was correct for July. The guy I spoke with was very rude and argumentative. Telling me I should consider myself lucky they went that far back because usually they don't do that. Well, they should reimburse me because I did my part, and the customer service failed to do theirs. I was also told I need to call the office directly to make any major changes not the afterhours call service. Well, I called your office directly so DON'T ASSUME AND BLAME ME WHEN YOU DON'T KNOW WHAT YOU'RE TALKING ABOUT! Maybe learn how to read the notes in your computer system. This is the only rude encounter I have experienced with anyone at this office. I felt very disrespected and lectured by this man and have decided to switch agencies or find a different provider altogether."

"The best ever! JB Pitman has always been professional, kind and truly like a good neighbor."

"JB State Farm was so great to work with. Generous with their time, diligent and definitely who we’d want to work with in the future."

"They are personable and always go the extra mile!"

"We have been with State Farm for 32 years now every claim we have had over the years was handled quickly. We have been very happy with their service. "LIKE A GOOD NEIGHBOR... JB IS THERE!!! ""

"Excellent,clear, understandable information on what action was transpiring. Very quick and came across caring and respectful of my situation. Seems like a sincere, honest caring person."

"JB Pitman Jr and his colleagues over at State Farm always treat us with the upmost respect. They are always very responsive if we have any questions or a request. They are friendly, considerate, kind, and overall the best individuals you could ask to be your insurance agent(s). Highly recommend them to anyone"

"JB is a stand up guy and runs a great agency! We’ve known him for years! We’ve become more than just business acquaintances… we’ve become friends and we trust him to guide us in the right path! He’s very knowledgeable and goes out of his way to answer questions or help you understand something! The team in his office is great! Always a pleasure when we get to see or talk to them! He’s truly there for you. Give him a call!"

"I have been trying to get them to pay for roof repair that the wind damage done by blowing off lots of shingles thus causing it to leak in bedroom..A HASSLE SO FAR."

"I would refer anyone to JB pitman State farm insurance. I have had them for over 25 years. No one can beat their prices for me and they go over and beyond to help you in any way possible. They're always there very professional and a wonderful group of people to work with."

"Always there to help when needed. Have been with this agency since age 21."